How much will a service call cost me?

We offer very competitive pricing for our service calls and can guarantee they will be carried out by the business owner, Nathan Brown, who is a licensed electrician with full CEC Accreditation for both stand alone and grid connect solar power systems. Nathan has over 19 years hands-on experience with designing and installing hundreds of solar power systems all across NSW. He will offer reliable, honest and friendly service & the highest quality workmanship and that is why we are still in business after 18 years. We do not use inexperienced and under qualified staff who might be cheaper to service your system but will lack the understanding, experience and knowledge of what it takes to get the most out of your solar power system and get it back up and running as quickly as possible.

Solar Repair Service Call Pricing

Includes first hour on-site. Please note these prices are a guide only. Additional Charges may apply depending upon panel location and system size.

Hawkesbury Region	$150.00 + GST + any parts used
Penrith Region	$180.00 + GST + any parts used
Blacktown Area	$180.00 + GST + any parts used
The Hills District	$180.00 + GST + any parts used
Blue Mountains	$180.00 + GST + any parts used
Hornsby Region	$180.00 + GST + any parts used
Parramatta	$180.00 + GST + any parts used
Camden Area	$200.00 + GST + any parts used
Liverpool Area	$200.00 + GST + any parts used
Campbelltown	$200.00 + GST + any parts used
Sydney CBD	$250.00 + GST + any parts used
Northern Beaches	$290.00 + GST + any parts used
Central Coast	$320.00 + GST + any parts used
Wollongong	$350.00 + GST + any parts used
Greater West (from Lithgow to Orange)	$260.00 to $360.00 + GST + any parts used

Add panel cleaning to your service call for only $10 per panel!

Area not listed above?

Please call our friendly office on 02 4573 1441 for a quotation to your suburb / region - we are happy to help as many people as possible and are happy to travel to a wide range of areas.

A service call - what is included?

Each solar service call will be carried out by the business owner, Nathan Brown, who has full Clean Energy Council Accreditation (CEC No: A6975251) for both grid connect and stand alone solar power systems. Nathan has over 18 years hands on experience in the solar industry, having personally installed hundreds of solar power systems throughout New South Wales.

We promise to offer reliable, friendly and honest advice and will have you, the customer’s, best interests at heart. We are not a sales company, just a down to earth family business who cares about our customers and giving them the best service possible.

Our initial inspection will include:
Assessing and testing your solar grid connect inverter
Measuring the power inputs coming down from your solar modules
Inspecting and checking your isolators and ground cabling
If our readings from your solar modules appear a concern, Nathan will also access your roof and inspect and test your solar modules.
Any minor faults which are detected during the above inspection will be rectified at the initial service call for you – with the cost of any parts being added to our service call fee.
If it is established that your inverter needs replacing at the initial service call, Nathan may then be able to supply and install a replacement inverter at the same time for you – saving you a second call out charge. This will however depend upon the individual site and whether the existing inverter type, brand and size are available at the time.
Please note our initial service call does not include panel cleaning but this can be added at a cost of $10.00 per panel to your service call at your request.

Is there anything I can check before a service call?

Before booking a service call it might be worth looking over these simple trouble shotting tips which may help get your system back up and running without the cost of a service call.
Check that your DC isolator (usually located next to your inverter) is in the “ON” position.
Check that your Solar Supply Main Switch, located in our switchboard, is also in the “ON” position.
Check whether your inverter is showing any error code or red lights – which might be explained in your customer inverter manual. If an inverter is blank it may be an internal fault with the inverter or an isolator and a service call is recommended.
Check your E Total readings for the day – usually displayed on your inverter – to see if your system is generating any power, and if so, if it matches with your system’s expected output.
Checking for any worn-out terminals or loose wires connected to your inverter.

Get in Touch

02 4573 1441

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